A major service skills competition unfolded in Shanghai on September 1st, serving as a critical rehearsal for the city's hosting of the WorldSkills Competition. The finals brought together 90 service professionals from 62 hotels across all 16 districts, all competing to demonstrate the calibre of "Shanghai Service" that will greet visitors from around the globe.

The front office reception event kicked off at 8am, creating a realistic simulation of a bustling hotel lobby. Contestants were challenged to navigate a variety of scenarios, including handling check-in procedures, answering guest inquiries, and effectively resolving complaints. A key point of evaluation in this category was the ability to communicate in foreign languages, highlighting the city's readiness for an international audience.

In the housekeeping competition, participants demonstrated their speed and precision, completing tasks such as laying sheets, arranging duvets, and positioning pillows with meticulous attention to detail, all within a strict time limit. Their performance showcased the technical proficiency and efficiency that underpin the service standards in Shanghai's hospitality industry.

This rigorous preparation is all in anticipation of the upcoming WorldSkills Competition, where the "Shanghai Service" brand will be on full display, aiming to impress global guests with its warmth, quality, and vibrant energy.